FAQs
Frequently Asked Questions
Orders
How can I place an order?
Simply browse our collection, choose your preferred size, add the item to your cart, and proceed to secure checkout.
Can I cancel my order?
Orders can only be cancelled within 1 hour after being placed. Once dispatched, cancellations are no longer possible. You can always initiate return for the product within 7 days of delivery.
Can I modify my order after placing it?
If your order has not been processed, please contact us immediately at contact@freefaller.in.
Shipping
How long does delivery take?
Orders are generally processed within 1–2 business days and delivered within 3–7 business days, depending on your location.
How can I track my order?
Once your order is shipped, you'll receive tracking details via email.
Products
What fabric do you use?
Our T-shirts are made from 100% Organic Cotton for superior comfort and durability.
How should I wash my T-shirt?
- Machine wash cold
- Wash inside out
- Do not bleach
- Do not tumble dry on high heat
- Iron inside out if needed
How do I choose the correct size?
Please refer to our Size Guide available on every product page.
Returns
Can I return my order?
Yes, eligible items may be returned within our return window (7 days). Please refer to our Return & Refund Policy.
How long does a refund take?
Approved refunds are generally processed within 5–7 business days after the returned item passes inspection.
Payments
Which payment methods do you accept?
We accept:
- UPI
- Debit Cards
- Credit Cards
- Net Banking
- Popular Wallets
Contact
Need more help?
Email us anytime at: